Privacy Policy

1. Introduction

At Freely, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered commerce platform.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the service.

2. Information We Collect

2.1 Personal Information

We collect information that you provide directly to us, including:

• Email address (for authentication)
• Name and business information
• Payment information (processed by Stripe)
• Profile information and preferences
• Communication data when you contact us

2.2 OAuth Information

When you authenticate using Google or GitHub, we collect:

• Your email address
• Profile name and username
• Profile picture (avatar)
• OAuth provider account ID

2.3 Automatically Collected Information

When you access the Service, we automatically collect:

• Device information (browser type, operating system)
• IP address and location data
• Usage data and analytics
• Cookies and similar tracking technologies

2.4 Business Data

If you use Freely for business purposes, we collect:

• Product information and catalog data
• Customer information you manage through the platform
• Transaction and sales data
• Business analytics and metrics

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the Service
• Process your transactions and manage your account
• Send you authentication emails and magic links
• Improve and personalize your experience
• Develop new features and functionality
• Communicate with you about updates, security alerts, and support
• Detect and prevent fraud and abuse
• Comply with legal obligations
• Generate analytics and business insights

4. AI Processing

Freely uses AI technology to provide intelligent automation features. When you use AI-powered features:

• Your business data may be processed by OpenAI's GPT models
• Data is processed in accordance with OpenAI's data usage policies
• We do not use your data to train AI models
• You retain ownership of all your content and data

5. How We Share Your Information

We may share your information with:

5.1 Service Providers

• Stripe: For payment processing
• OpenAI: For AI-powered features
• Neon: For database hosting
• Fly.io: For backend infrastructure
• Vercel: For frontend hosting
• Resend: For transactional emails

5.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

5.3 Business Transfers

If Freely is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

6. Data Security

We implement appropriate technical and organizational security measures to protect your information:

• Encryption in transit (HTTPS/TLS)
• Secure session management with httpOnly cookies
• Password hashing using industry-standard algorithms
• Regular security audits and updates
• Access controls and authentication

However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain your information for as long as necessary to provide the Service and fulfill the purposes outlined in this Privacy Policy. When you delete your account:

• Your personal information will be deleted within 30 days
• Some information may be retained for legal or accounting purposes
• Anonymized data may be retained for analytics

8. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal information
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal information
• Portability: Receive your data in a structured format
• Objection: Object to certain processing activities
• Withdrawal: Withdraw consent at any time

To exercise these rights, please contact us at privacy@freely.you

9. Cookies and Tracking

We use cookies and similar tracking technologies to:

• Maintain your session (freely_session cookie)
• Remember your preferences
• Analyze how you use the Service
• Improve functionality and performance

You can control cookies through your browser settings. Disabling cookies may limit some functionality of the Service.

10. Third-Party Services

The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.

11. Children's Privacy

The Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn we have collected information from a child under 13, we will delete it promptly.

12. International Data Transfers

Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws. By using the Service, you consent to such transfers.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the new Privacy Policy on this page
• Updating the "Last updated" date
• Sending you an email notification

Your continued use of the Service after changes constitutes acceptance of the updated Privacy Policy.

14. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: